Here are some general tips for finding the LOT # on each product.

Related video: How to Replace an EXPED One-Way Flapper Valve A complete list of Exped distributors can be found at the bottom of this page. Whenever possible, please specify the size, name, and color of your product, as this may be necessary to know in order to send the correct part(s).įor customers outside of the U.S., please contact your region’s local distributor for assistance. Please describe what part you need in the “Description of Issue” box. The process for requesting a replacement part is similar to filing a warranty or repair claim.įor customers in the USA, please send us your information with the Warranty & Repair Service Request form below. What if I need a replacement part for my EXPED product? Related video: How to Repair a Leaking Sleeping Mat (using the included mat repair kit) Please visit our global repair page for instructions on how to file a warranty or repair claim in your region. To start this process, please complete the Warranty & Repair Service Request form below.

Should you need repair or warranty assistance with your EXPED gear please contact us for a return authorization number. Our goal is to keep gear out of the landfill by doing repairs whenever possible. How do I file a warranty or repair claim? REI Garage Sale products and used gear are not eligible for warranty replacement.

Failures due to normal wear, negligence, and acts of nature can usually be repaired for a nominal charge. At our discretion, EXPED will repair or replace any part that fails due to a manufacturing defect. EXPED products carry a 5-year warranty for defects in materials and workmanship.

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